Panasonic — Replacement of defaulted panasonic window ac

Address:

South West Delhi, Delhi

Respected sir / madam

This is regarding the panasonic air conditioner purchased last year.

Since i have purchase this ac, there have been repeated problem of gas leakage with ac on regular basis.

This time again the gas leakage problem surfaces and i complained on 9 - may - 15 for the same.

I requested to change the ac since there is some problem with the product.

I was informed by panasonic people mr. Jitender that your request have been approved and it will get change
Within a week time.

After four weeks time during this hot summer, i was informed by the panasonic company that the ac will not
Be replaced and that can only repair.

We have suffered a lot and the panasonic is least bothered about their customer.
We need your help and support to get the defected ac replaced.
Thanks in advance
Detail:
Name:kapil dahiya, mobile no - [protected], [protected]
Address:flat no - d - 304, kargil apts, sec. 18a, dwarka, new delhi. 110075
Panasonic window ac model:yc1814
Bill no - b476
Purchase date:10 / 05 / 2014
One year warranty (10 / 05 / 2015)

Regards & thanks
Kapil dahiya