[Resolved]  Panasonic — to replace the defective mobile phone

Address:

Bathinda, Punjab

R/sir I am working as a journalist with Punjab Kesari Group from Bathinda (Punjab). i want to tell you that on[protected] i bought a new mobile phone of panasonic company (model -eluga-AIMEI-1-[protected] and IMEI-2-[protected]) from Bathinda through a authorised dealer (Advance Communication, SSD sabha market Bathinda) with bill no.898 and pay full payment 9600/- by cash. (i have the original bill).company gave me a warranty of 1 year for phone and 6 months for accessories. but after only 9 days of buying the mobile the phone starts hanged. 1-number dialing system starts hanging n deleting the number system also hanged. 2-when dialing a number the screen gets black n nothing appears on screen. 3-person cuts the phone from other side then screen lights up. (i don't cut the phone or even see the screen) 4-in my job all the work depends on my mobile phone, but your defected phone not only mentaly harraas me but because of it my work also suffers. i want to tell you on 28-8-14 after 10 days of buying the phone i went to your authorised service center (Ajit Road, Opp. Street No. 5, Near Fouzi Chowk, Near Kalra Hospital, Bathinda.Contact Person: Rajan) and they told me that all the softwares are being downloaded in the phone again.next day on[protected] your service center's executive call me to collect the phone.they said all the sencors are being downloaded and a few software's are also downloaded again. I got the phone on[protected] and the phone got same problems again after one day.sir, please tell me how i replace the mobile phone or get my money back. parminder singh sra staff reporter punjab kesari sub office Bathinda-151001 (punjab, INDIA) mobile-[protected], [protected] [protected]@gmail.com