We have a complaint regarding the washing machine. A weird noise comes out of the machine as we turn on the switch and it irritates us a lot. We have already complained it three times but the technician always gives excuses that the part is defective and they assure that the proper part will be delivered to our address. However one month has passed still no delivery and repair has been done. It seems that they try to ignore us. They also haven't gave me the complaint number. Please look into the matter as early as possible and give us a solution quickly.
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