[Resolved]  Panasonic — wrong installation by auth service centre due to which leakage in gas

Address:

Jaipur, Rajasthan

I HAD BOUGHT ONE SPLIT AIR CONDITIONER OF PANASONIC ON 28.6.2014 WHICH WAS INSTALLED BY AUTHORISED SERVICE CENTRE ON 2.7.2014. THE AC STOPPED COOLING ON 6.7.2014 FOR WHICH I HAD LODGED COMPLAINT .the technician of authorised service centre in jaipur m/s praveen enterprises visited my house and he told me that the gas of the outer unit has been leaked due to wrong/'misappropriate installation. when i talked to mr praveen bhargava of m/s praveen enterprises he said he will refill the gas and reinstall the unit. kindly let me know that in any case the gas can be leaked fully in just 4 TO 5 days. the following are the reasons for the leakage 1. wrong installation : I will send you the photograph of the installation of my outer unit you will see that the technician has put wood/ tiles to tight the machine as the stand of the machine was not proper and for making it set he did this due to which the level of the outer unit was not proper and the copper pipe was not fitted properly. 2. Leakage in welding: The welding done by technician was not proper due to which leakage occur. 3. the copper pipe had so many bends throughout the outer unit to the point where the internal fitting was done. kindly note these points and please arrange to replace my outer unit as i facing lot of problem without ac as i dont have any cooler. ramit srivastava jaipur [protected]