Pantaloons — I had worst experience with Pantaloons

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Bangalore, Karnataka

I bought an expensive dress costing 5000Rs. for my wife on June 1st 2013 at pantaloon showroom in Manthri Mall, Bangalore. . She used it after 6 months from date of purchase and during first wash itself dress completely de-coloured and it colour was completely changed. The customer service people did not help me either. I was told company exchange policy doesn't allow for exchange after 3months from date of purchase.. First of all i went to pantaloons just because i trusted that i would get a quality product for the price i pay but here i got a quality of cloth which is lower than the cloths sold on roadside footpath. I had worst experience with Pantaloons. Pls respond.