[Resolved]  Pantaloons — Regarding Sun Glasses

Address:

Bangalore, Karnataka

I bought one OPIUM sun glasses from pantaloons on 1 June 2014 and in 3 months some spots appeared on its glasses. I have the warranty card also and no where it is written that we do not replace if there are spots. It is written if there are scratches we do not replace them but my complaint is not for scratches. I went to pantaloons in Gopalan Innovation Mall, J.P Nagar 3rd phase, Bangalore for dealing with my problem. The guy took my sunglasses for inspection to show to his manager and when i called back he said that it can not be replaced. I called the manager but the manager is so rude and irresponsible that he does not even pick up my call. I do not know who made him manager. I am going to suggest all my friends to never shop from pantaloons. Please look after my problem seriously other wise I may raise a case in consumer forum. I hope you guys read these problems and get back to the complaints.