Passport Office Bangalore — Rejecting online applications when they visit office

Address:

Bangalore, Karnataka

Me, my brother my mother - we three, thro' online, applied for passport and got the allotment date today; we were issued token after standing in the queue for 2 hours; when we went for documents verification, we three were rejected for so many reasons told; we saw broker's applicants were all successful in finishing! We feel brokers are given chance. It was in Lalbhag rd office. Not only we, all online applicants felt the same; unfortunately, the checklist given was not clear; we've lost the fee of ₹3000 plus today! Innocent citizens should not be taken for a ride.