Passport Office Hyderabad — very poor service

Address:

Hyderabad, Andhra Pradesh

hi, Today morning my parents had an appointment for renewal in the morning at 10.15 Am at Begum pet Passport office, they both are sugar and BP patients they were in the passport office for more than 2 hour and they asked for the toilets to the security, they clearly stated that there are no toilets in the premises and stated the toilets are only for staff, This is very bad service i have never seen, even a normal person in this season will go to toilet every hour how do u expect a senior citizen to wait such a long hours, , , , After my father came out after 1 hour i made to go to toilet nearby my friends house, My father suffered a lot, My name, Vinay Kumar Karike, [protected] Karike Nageshwar Rao PP NO: F5696280