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Passport Office Pune Customer Care

Passport Office Pune

MSFC Building, 270 Bhamburda, S.B.Marg
Pune
Pune District
Maharashtra
India - 411016

Customer Care Phone Numbers and Contacts

Phone:+91 20 2567 9962
 +91 20 2567 5421
 +91 20 2567 5422
Fax:+91 20 2567 9961
 

Passport Office Pune Complaints & Reviews

Passport Office Pune - Entry in passport office

User
 sandesh3sandy on Dec 10, 2014
Dear sir The entry in the passport office is restricted to only the applicant. However if you allow one attendant with illiterate person like you allow with senior citizen then it will be great. As all the forms and documents are in English it is difficult to understand the procedure in passport office to uneducated citizens. Please either you make all the procedures in local language or provide an attendant for assistance. Hope this will be looked very sincerely. Thank you. Regards Sandeep...
Complaint comments Read comments Complaint category Passport Services

Passport Office Pune - 10 months completed, dont know when the new born come out .................

User
 anjeev on Nov 11, 2014
I applied for passport in Pune RPO on January 07, 2014 and the interview / appointment was on February 14, 2014. (File Number PN1067568470214) After raising two online complaints to passport seva help desk, one online complaint to pgportal and direct call to passport office, the police verification request reached Nigdi police station on November 03, 2014. Completed "all the police verification procedures" yesterday (November 10, 2014) and waiting for the next course of action. I checked all the complaints available in the net and thrilled to know that, I am the first person who can claim...
Complaint comments Read comments Complaint category Passport Services

Passport Office Pune - Delay in Renewal of Passport through Tatkal

User
 June Mendez on Aug 29, 2012
Name : June Mendez
File No : PN1070395050512
Submitted on 25th July 2012 through Tatkaal.

I had applied for a renewal of my passport through the Tatkaal scheme on 25th of July 2012 since I had to join my husband by mid August. Although I had a valid passport (expiring in September) I was still asked to get a police verification done with the assurance that I would receive my passport within 10 to 15 days. When no call for police verification came from the local police station I visited the police station and enquired about my papers but was told that Tatkaal passports...
Complaint comments Read comments Complaint category Passport Services

Passport Office Pune - delay passport

User
 jadhavji on Aug 14, 2012
compliant against passport ofice pune. my name is jadhavji d. thakkar. i submitted the application on 08/05/2012. police verfication also done. my file no. is [PUN-Z323142-16/07/1954] . online information is file no is wrong either or information not avaliable. plz sent my passport as soon as possible.i also call to ur passport office but contact no. is ring.plz repaly me as soon as possbile.
thanking you...
Complaint comments Read comments Complaint category Passport Services

Passport Office Pune - Passport delayed

User
 anilpagare25 on Jul 10, 2012
Hi,

I Anil Pagare applied for passport on 04/03/2012.The file no is PNE P013670 12.
The police enquiry has been done in the 2nd week of Apr 2012 approx. Till now I have not received my passport. On line status is showing as " it is to regret that due to unavoidable circumstances the dispatch of passport has been delayed and will now be dispatched in a week's time" since last one month.
Please let me know when exactly i will get my passport? what should I do for getting the same at earliest?



Thanks,
Anil...
Complaint comments Read comments Complaint category Passport Services

Passport Office, Pune - Not received my passport even after 5 months

User
 alexgsj on Jun 21, 2012
I applied for my new passport on 19th January 2012 (because the old one expired on 10th Dec 2011) and the police verification was done in late Feb or March, but till date i have not got my passport or have heard anything about it. My File No. is B 001574 and Key No. 6600157412. Today when i went to the passport office to find out the reason for the delay, my god, i was not allowed, but asked to get a slip from the enquiry counter, which had already about 100 people lined up. Is this the type of service the govt is giving to its citizens?
alexis gnanapragasam...
Complaint comments Read comments Complaint category Passport Services

Passport Office Pune. - NO update till 45 days.

User
 sarveshpandey on May 23, 2012
Hi,

I had applied for passport on 02nd Feb 2012 Application no. P005479. Document was verified on 23rd march 2012.
Keep eyes on site STATUS: Police report has not been received.
Visited Commisioner office- Response: sent file to Passport office on 19th march 2012.
Visited Passport office- Response: Not yet received.

Still STATUS: Police report has not been received.

Please help me out to get my passport.

Thanks & Regards,

Sarvesh Pandey...
Complaint comments Read comments Complaint category Passport Services

Passport Office Pune - Passport given for correction not received

User
 minal55 on May 4, 2012
Hello Sir,

I had submitted my doucuments in Sept-2011 and received passport in Feb-2012. But that was with printing mistake in it. My gender is Female and passport was showing it as 'M'.

In the Feb-2012 itself I re-submitted my passport to Pune passport office with correction request letter. They told me I would receive it within 15 days but till date I have not received it.


On top of all this people in passport office don't pick the phone. This is just disgusting for me I mean if you don't want to respond then just throw it...
Complaint comments Read comments Complaint category Passport Services

Passport Office Pune - Passport not received

User
 Nivrutti Deshmukh on Apr 17, 2012
I had submitted all the required documents with the application form on 22 Dec 2011 to Pune Passport Office.Still I don't get the passport.
The reason specified in status inquiry is " Police report has not been submitted ", but as per the information stated on Pune Passport's website the inquiry should be done in One and half (1&1/2) month.
I want to know the exact updates about the passport.

If you can then please let me know the status of my passport as early as possible.Or let me know if any other documents are needed.

And...
Complaint comments Read comments [1] Complaint category Passport Services

Passport Office Pune - delay in issuing passport

User
 jadhavvaishali985@gmail.com on Mar 21, 2012
i am vaishali vikas jadhav. i am applying for passport on date 21/07/2011. my file no. D010452. my police verification report submitted on 21/02/2012. when i enquired to satara office they told me they sending report on date 23/02/2012. when i gone to pune office for inquiry they told me my police report not came. passport officers not gave me information properly and not talking well. last 8 months i am waiting for my passport. i need urgently. please do something in this matter....
Complaint comments Read comments [3] Complaint category Other

Passport Office Pune - do not got passport

User
 tejakale on Jan 12, 2012
sir
my passport already dispatched on 13-12-2011 but i cant got the passport still...
my Vidal post registration no - 134513
we did inquiry in post office but they do not helps
we already send online complaint on address rpo.pune@mea.gov.in but they can not did response on that.
please help us
file referance no- z960913
year- 11
birth date- 21-9-1995
name- bhargav raghunath kale
if any suggesion is their then please contact on my id hifromtejakale@gmail.com or my no 7276259981...
Complaint comments Read comments Complaint category Other

Passport Office, Pune - Police Report is incomplete and the case is being examined

User
 ckapare on Jan 2, 2012
Hi,

My friend had applied for a passport on 17-10-2011. The police verification was performed and the documents were sent to passport office by the local Police Station. The online status shows 'Police Report is incomplete and the case is being examined'. I am trying to reach the passport office by phone but it is not responded. Please let me know what can we do to resolve this status and get the passport. The help will be much appreciated.

--
Regards,
Chandrashekhar...
Complaint comments Read comments [1] Complaint category Passport Services

Passport Office Pune - delay in passport

User
 jadhavvaishali985@gmail.com on Dec 31, 2011
respected sir,
i am vaishali jadhav. i am applying for passport on date 21/07/2011. my file reference no. is D010452. my police verification report submitted on the date 15/08/2011.online status is passport despated within a week from 21/ 11/ 2011. today 31/12/2011. how many days i wait for passport. last 5 months i wait, normally passport period is 45-60 days. i gave already 2 complaints. consumer court is also not doing work then what people do. plz sir i need passport urgent. kindly do something....
Complaint comments Read comments [2] Complaint category Other

Passport Office Pune - renewed Passport not yet issued

User
 ychangan on Dec 27, 2011
Hi,
I have put up a application to add my wife name in passport at passport office pune on 25the Aug 2011. when i was theere theat officer in charge told me theat your police verification if failed you need to do it again, to theis i agreed and submitted thee required documents again. i have completed thee police verification on 3rd Nov 2011.I surprised to see theough my verification was failed in 2008 till how thee passport got issued to me.Now i have submitted thee 4 copies(2 at passport offcie and 2 at police station) of each requested documents still superintendent/Asst. Passport officer...
Complaint comments Read comments [1] Complaint category Passport Services

Passport Office Pune - Passport not issued

User
 amitdixit1406 on Dec 9, 2011
I have applied for passport of my 2 month old daughte on 12th october,it is 2 month since i have applied,it is clearly written on website that if parent have passport there will be no police verification for Minor still passport office sent my kids application for police verification and that too after one month.
for the intial days they updated status as passport will be issued on 2nd november,then a weired status saying due to un avoidable reason passport will be dispatched next week. then this status remain ther for next three weeks. I send 15 follow up mails to RPO pune but got no reponse...
Complaint comments Read comments Complaint category Passport Services

Passport Office Pune - Non receipt of Passport

User
 AshokVengurlekar on Nov 1, 2011
I, Ashok Shankar Vengurlekar and my wife Yogini Ashok Vengurlekar have applied for renewal of Passport on 28th, July 2011 and we have a valid Money receipt issued by the Passport office bearing file No. B 018055 ( Key No. 6601805511) and B018056 (Key No. 6601805611) resp.
Our Police verification report has been sent by Police Commissioner of Pune's office vide their outward nos. 67315 dt 3 Sept 2011 and 67266 dt 3 Sept 2011 resp. Inspite of enquiry with passport office and their reply of Passport has been sent we have not received the passport till this date of 2nd Nov 2011. It is abnormally...
Complaint comments Read comments [1] Complaint category Passport Services

Passport Office Pune - Police Report of Verification.

User
 Manohar.Patil on Aug 23, 2011
Dear Sir/Mam,

I am a citizen of india.I have applied for a Passport on 7th April 2011 and my police verification is done on 1st July 2011 still my report is not got submitted to the Passport Office.

As per the specification you have to get the passport within 3 months but after 4 and half months even my police verification report is not got submitted,so I have complained about the same to the Passport Office but I have never got any repsonse after 2-3 weeks.

This is my complaint against Police and Pune Passport Office also, I'm really disappointed...
Complaint comments Read comments Complaint category Passport Services

Passport Office Pune - missbehaviour

User
 amitshete on Jul 22, 2011
I have recived latter from passport office pune. So I go to passport office pune for enquiry about same so I meet MR.MULIK AND MR. DESAI for enquiry and he gave me bad words and abuse missbihaviour. If I asked some thing to him which I dont no then he was not helpping and he not doing his job properly. He is Vrey rude and arrogant towords me and every one. he is aslo currupted human. he take money for work.I request you to please take some strict action against him.

Thank you....
Complaint comments Read comments [1] Complaint category Passport Services

Passport Office Pune - Corruption in Pune Passport Office

User
 pimpu on Jul 22, 2011
Date 22nd July 2011, I Just want to share what i face and saw today at Pune Passport Office, I applied for Tatkal Passport and after 22 days i have not received my Passport, When i was go for inquiry after 3 hours in a Que i was met Mr. J K Desai (DPO) when i told him my problem his behavior with me and others are very ridiculous and arrogant,
I left the office with poor feeling, My friend suggest me take Agents help to get passport in time and given me Mr. Tamboli's Passport Agent No., Agent asked me his fees is 1800 to get passport in time, Due to my urgency i was ready for that,
Complaint comments Read comments [7] Complaint category Government Organizations

Regional Passport Office, Pune - Non Receipt of Passport

User
 vikassurana on Jun 11, 2011
I have applied for fresh passport at D.S.P. office, Kolhapur for my sister on date 12-04-2011 and the file number is Z-481666/11. My Kolhapur D.S.P. outward number is 2715 dated 20-04-2011. The application date over pune is 25-04-2011

The status shows "Police Report is clear and the passport is expected to be despatched by 04-06-2011. Subject to all documents being in order."

Today is 11-06-2011 and still it shows the same.My sister is got married and they are awaiting for passport to go abroad as NEWLY WED COUPLE. I had send several mails to department but...
Complaint comments Read comments [2] Complaint category Passport Services

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