Passport Office Pune Customer Care

Passport Office Pune Customer Care

Passport Office Pune

MSFC Building, 270 Bhamburda, S.B.Marg
Pune
Pune District
Maharashtra
India - 411016
Landmarks:Opp. Symbiosis College

Customer Care Phone Numbers and Contacts

Phone:
+91 20 2567 5422
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+91 20 2567 5421
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+91 20 2567 9962
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Fax:
+91 20 2567 9961
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Work days:
MonClosed
Tue12:00 am - 12:00 pm
Wed12:00 am - 12:00 pm
Thu12:00 am - 12:00 pm
Fri12:00 am - 12:00 pm
Sat12:00 am - 12:00 pm
Sun12:00 am - 12:00 pm
Satisfactory Rating
2%
Complaints
44
Responses
0
Resolved
1
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Passport Office Pune related photos (1)

Passport Office Pune Customer Care related pictures (1)

Passport Office Pune Complaints & Reviews

Passport Office Pune — My wife name in my daughter passport is incorrect

 ViratG on Jan 28, 2016
Hi,

I just got my daughters passport today... And it is having incorrect name of my wife in the passport. I have provided all the necessary documents.
Even after three checks they have added wrong name in passport.

Please look into this.


Regards,
Virat Gaur...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — Passport issue - both police and passport office guys are not giving proper answer

 nandini17 on Jan 13, 2016
My File Number is : PN1068603595415. Police verification of current address(Pune) is done and Police verification of previous address(Surat- Gujrat) was pending. I have submitted all required doc and police verification is done at Surat. but still the status of my file no is same in portal i.e Police verification is not clear. I have contacted to Surat police station they are saying report is clear and they have sent the report to passport office and when i contacted to passport office they are saying they haven't got police verification report. Police verification of Surat is done on 10-NOV-2015...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — Passport is pending with commissioner of police [Resolved]

 mayurimistry13 on Dec 8, 2015
Hello, My Passport is pending with Commissioner of Police. Pune File Number: PN1079320175415 Type of Application: Normal Given Name: Mayuri Kaustubh Ghate Application Received date: 02/11/2015 Current Status: Police report has been submitted by Sinhgad Road Police Station, Pune City and sent to Commissioner of Police, District Pune City for review. Could you please let me know by when I can expect my passport. This is delaying my travels....
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — My 1.5 yrs Son passport is pending with Commissioner of police

 Akansha Chandrakar on Jul 21, 2015
My 1.5 yr old son passport is pending with Commissioner of Police Pune File Number PN1068840979415 Date of Birth 05/01/2014 Given Name SHIVIN Surname SHRIVASTAVA Type of Application Normal Application Received on Date 08/06/2015 Status: Police report has been submitted by Chaturshrungi Police Station, Pune City and sent to Commissioner of Police, District Pune City for review. Please let me know when I can expect my passport. Its delaying my travel and all other things....
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — File Number -PN1067773396314

 Ram Chakla on Jun 25, 2015
Sir I have applied for my passport dated 26-06-2014. I have applied my passport through normal. I process my application and got first time police verification that time due to postal address my police verification report was not clear and regional passport office fined me Rs-5000 for that. Then we paid the fine and then told to re-process our passport application, I hail from Mumbai before marriage so I got my police verification done from lower parel (Mumbai) and same time I was told that your report will be send to Dehuroad police station (Pune). After marriage I am staying in Pune with...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — Facing Problem for Police Verification

 Pusad on Jun 23, 2015
Police officer holed my verification for only single document Index 2, that I unable to produce. I have rest of all document. My verification is denied for only single document. I'm require to face verification at both Place including here in Pune where i'm residing from 11 months only and also at my hometown Pusad, where I had total resistance of 21 years. If it possible than my whole verification should be done at my hometown. I need Passport at the end of 30 July 15. Please look into my matter....
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — PASSPORT OFFICE HOLD THE PASSPORT

 pradeep dagdelwar on Apr 23, 2015
RESPEPCTED SIR, I PRADEEP VITTHALRAO DAGDELWAR REQUESTED TO YOU SIR, THAT, MY SON MR GAURAV PRADEEP DAGDELWAR APPLIED FOR A PASSPORT TO PUNE OFFICE, ON 22ND DAY OF APRIL, THE PASSPORT OFFICE HOLD HIS PASSPORT FOR 2 MONTHS ONLY THE REASON OF SPELLING MISTAKE OF FATHER NAME MEANS PRADEEP OR PRADIP.HOPE THAT IT IS NOT A GENUINE REASON TO HOLD THE PASSPORT. I HEREBY REQUEST TO PLEASE DO THE NEEDFUL HELP WHICH IS REQUIRED FROM YOUR OFFICE/. PRADEEP VITTHALRAO DAGDELWAR SHRI DATTARTREYA NAGAR DARWHA ROAD, YAVATAMAL 09822898333...
Complaint comments  Read comments Complaint category Other

Passport Office Pune — Entry in passport office

 sandesh3sandy on Dec 10, 2014
Dear sir The entry in the passport office is restricted to only the applicant. However if you allow one attendant with illiterate person like you allow with senior citizen then it will be great. As all the forms and documents are in English it is difficult to understand the procedure in passport office to uneducated citizens. Please either you make all the procedures in local language or provide an attendant for assistance. Hope this will be looked very sincerely. Thank you. Regards Sandeep...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — 10 months completed, dont know when the new born come out .................

 anjeev on Nov 11, 2014
I applied for passport in Pune RPO on January 07, 2014 and the interview / appointment was on February 14, 2014. (File Number PN1067568470214) After raising two online complaints to passport seva help desk, one online complaint to pgportal and direct call to passport office, the police verification request reached Nigdi police station on November 03, 2014. Completed "all the police verification procedures" yesterday (November 10, 2014) and waiting for the next course of action. I checked all the complaints available in the net and thrilled to know that, I am the first person who can claim...
Complaint comments  Read comments [1]Complaint category Passport Services

Passport Office Pune — Delay in Renewal of Passport through Tatkal

 June Mendez on Aug 29, 2012
Name : June Mendez
File No : PN1070395050512
Submitted on 25th July 2012 through Tatkaal.

I had applied for a renewal of my passport through the Tatkaal scheme on 25th of July 2012 since I had to join my husband by mid August. Although I had a valid passport (expiring in September) I was still asked to get a police verification done with the assurance that I would receive my passport within 10 to 15 days. When no call for police verification came from the local police station I visited the police station and enquired about my papers but was told that Tatkaal passports...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — delay passport

 jadhavji on Aug 14, 2012
compliant against passport ofice pune. my name is jadhavji d. thakkar. i submitted the application on 08/05/2012. police verfication also done. my file no. is [PUN-Z323142-16/07/1954] . online information is file no is wrong either or information not avaliable. plz sent my passport as soon as possible.i also call to ur passport office but contact no. is ring.plz repaly me as soon as possbile.
thanking you...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — Passport delayed

 anilpagare25 on Jul 10, 2012
Hi,

I Anil Pagare applied for passport on 04/03/2012.The file no is PNE P013670 12.
The police enquiry has been done in the 2nd week of Apr 2012 approx. Till now I have not received my passport. On line status is showing as " it is to regret that due to unavoidable circumstances the dispatch of passport has been delayed and will now be dispatched in a week's time" since last one month.
Please let me know when exactly i will get my passport? what should I do for getting the same at earliest?



Thanks,
Anil...
Complaint comments  Read comments Complaint category Passport Services

Passport Office, Pune — Not received my passport even after 5 months

 alexgsj on Jun 21, 2012
I applied for my new passport on 19th January 2012 (because the old one expired on 10th Dec 2011) and the police verification was done in late Feb or March, but till date i have not got my passport or have heard anything about it. My File No. is B 001574 and Key No. 6600157412. Today when i went to the passport office to find out the reason for the delay, my god, i was not allowed, but asked to get a slip from the enquiry counter, which had already about 100 people lined up. Is this the type of service the govt is giving to its citizens?
alexis gnanapragasam...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune. — NO update till 45 days.

 sarveshpandey on May 23, 2012
Hi,

I had applied for passport on 02nd Feb 2012 Application no. P005479. Document was verified on 23rd march 2012.
Keep eyes on site STATUS: Police report has not been received.
Visited Commisioner office- Response: sent file to Passport office on 19th march 2012.
Visited Passport office- Response: Not yet received.

Still STATUS: Police report has not been received.

Please help me out to get my passport.

Thanks & Regards,

Sarvesh Pandey...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — Passport given for correction not received

 minal55 on May 4, 2012
Hello Sir,

I had submitted my doucuments in Sept-2011 and received passport in Feb-2012. But that was with printing mistake in it. My gender is Female and passport was showing it as 'M'.

In the Feb-2012 itself I re-submitted my passport to Pune passport office with correction request letter. They told me I would receive it within 15 days but till date I have not received it.


On top of all this people in passport office don't pick the phone. This is just disgusting for me I mean if you don't want to respond then just throw it...
Complaint comments  Read comments Complaint category Passport Services

Passport Office Pune — Passport not received

 Nivrutti Deshmukh on Apr 17, 2012
I had submitted all the required documents with the application form on 22 Dec 2011 to Pune Passport Office.Still I don't get the passport.
The reason specified in status inquiry is " Police report has not been submitted ", but as per the information stated on Pune Passport's website the inquiry should be done in One and half (1&1/2) month.
I want to know the exact updates about the passport.

If you can then please let me know the status of my passport as early as possible.Or let me know if any other documents are needed.

And...
Complaint comments  Read comments [1]Complaint category Passport Services

Passport Office Pune — delay in issuing passport

 jadhavvaishali985@gmail.com on Mar 21, 2012
i am vaishali vikas jadhav. i am applying for passport on date 21/07/2011. my file no. D010452. my police verification report submitted on 21/02/2012. when i enquired to satara office they told me they sending report on date 23/02/2012. when i gone to pune office for inquiry they told me my police report not came. passport officers not gave me information properly and not talking well. last 8 months i am waiting for my passport. i need urgently. please do something in this matter....
Complaint comments  Read comments [3]Complaint category Other

Passport Office Pune — do not got passport

 tejakale on Jan 12, 2012
sir
my passport already dispatched on 13-12-2011 but i cant got the passport still...
my Vidal post registration no - 134513
we did inquiry in post office but they do not helps
we already send online complaint on address rpo.pune@mea.gov.in but they can not did response on that.
please help us
file referance no- z960913
year- 11
birth date- 21-9-1995
name- bhargav raghunath kale
if any suggesion is their then please contact on my id hifromtejakale@gmail.com or my no 7276259981...
Complaint comments  Read comments Complaint category Other

Passport Office, Pune — Police Report is incomplete and the case is being examined

 ckapare on Jan 2, 2012
Hi,

My friend had applied for a passport on 17-10-2011. The police verification was performed and the documents were sent to passport office by the local Police Station. The online status shows 'Police Report is incomplete and the case is being examined'. I am trying to reach the passport office by phone but it is not responded. Please let me know what can we do to resolve this status and get the passport. The help will be much appreciated.

--
Regards,
Chandrashekhar...
Complaint comments  Read comments [1]Complaint category Passport Services

Passport Office Pune — delay in passport

 jadhavvaishali985@gmail.com on Dec 31, 2011
respected sir,
i am vaishali jadhav. i am applying for passport on date 21/07/2011. my file reference no. is D010452. my police verification report submitted on the date 15/08/2011.online status is passport despated within a week from 21/ 11/ 2011. today 31/12/2011. how many days i wait for passport. last 5 months i wait, normally passport period is 45-60 days. i gave already 2 complaints. consumer court is also not doing work then what people do. plz sir i need passport urgent. kindly do something....
Complaint comments  Read comments [2]Complaint category Other

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