Patanjali Ayurved — Amount deducted via paytm but no invoice/product received

Address:

560072

Hi,

I purchased an item from your online platform, patanjali ayurveda i. e., sitopaladi churna and an amount of rs. 55 was deducted from my paytm wallet regarding the same. i received a message showing that rs. 55 have been deducted for my order id 10720, however, neither the invoice was received nor delivery was made to me. paytm has replied to my request stating that the transaction is showing to be successful in their records. please get me the refund asap.