Patanjali Ayurved — Payment done but order not confirmed

Address:	Haridwar, Uttarakhand, 249401
Website:	www.patanjaliayurved.net

I made an online purchase in Patanjali's official website and also made an online payment using netbanking but not got any Order confirmation from Patanjali.

I checked with the payment gateway service provider - BillDesk and they also confirmed that the payment was successful and money has been credited to
Patanjali.

I tried contacting their customer care no. but no one picks up the call and there is no response to my emails either despite sending them numerous reminders.

I think I have to either physically go to Haridwar and give a complaint in person or file a consumer complaint against them.


Ashutosh

Hyderabad