Paytm — Amount debited but no recharge | |||
I made a recharge using PayTM wallet, the money deducted but no balance to operator. My operator reference number provided by PayTM is as under: the paytm order number: [protected], recharge number: [protected] operator reference no: CHR[protected]. There were almost 30 pestering mail conversation with PayTM customer care executives. Each one of them tried to tangled me with their formatted response and excuse. There is no telephonic support. I got so pissed off that I uninstalled paytm from my and my family members' system. I have so far mad purchase of Rs 50k from PayTM and recharge of more than 5k. Inspite of my long loyalty they are not in a position to settle my Rs. 148/- Today, I filtered paytm in my inbox. Before deleting my conversations with paytm I thought I should share my experience to my fellow consumers and warn them all not to use this fraudulent company's service. Be aware, be safe, filter cheaters! Was this information helpful? | |||
 4 Comments | |||
Comments
Complain 2
[protected]
Hi,
But there is no balance in my account.
When I called Aircel customer care, they said there is no recharge on said that.
Thanks.
Complain 3
[protected]
Dearest Shahnawaz,
Don't know why but all the e-commerce frauds are happening with me in tandem.
Recently, I taught a lesson to flipkart. Created mass awareness on facebook and I'm in process to file a case against flipkart's fraud.
(Ref: My widely shared story with flipkart on fb: https://www.facebook.com/photo.php?fbid=[protected]&set=a.[protected].30...⇄ )
Now, I think it's time to add PayTM the second party.
I bestowed faith in PayTM, uninstalled Freecharege. Instead of paying for my loyalty, paytm has started cheating.
I'm using PayTM wallet from past few months and I make recharge of 2000 pm here.
Now, I thinks it's time to say goodbye to PayTM too.
The strangest think is that paytm is allowed to do business without a customer-tele-support.
Before, uninstalling and lodging a case against PayTM and going all out against PayTM ( social media, media, consumer court, PIL)
I would like to give one more chance to Paytm to rectify it's mistake.
If I'll not get my due back by today 5pm, I will start with fb tonight and recommend all my(2000) friends to uninstall or not install PayTM app.
I will fight till end.
Wish me luck.
Thanks but no thanks,
-Mithilesh
[protected]
Hi,
But there is no balance in my account.
When I called Aircel customer care, they said there is no recharge on said that.
Thanks.
Complain 3
[protected]
Dearest Shahnawaz,
Don't know why but all the e-commerce frauds are happening with me in tandem.
Recently, I taught a lesson to flipkart. Created mass awareness on facebook and I'm in process to file a case against flipkart's fraud.
(Ref: My widely shared story with flipkart on fb: https://www.facebook.com/photo.php?fbid=[protected]&set=a.[protected].30...⇄ )
Now, I think it's time to add PayTM the second party.
I bestowed faith in PayTM, uninstalled Freecharege. Instead of paying for my loyalty, paytm has started cheating.
I'm using PayTM wallet from past few months and I make recharge of 2000 pm here.
Now, I thinks it's time to say goodbye to PayTM too.
The strangest think is that paytm is allowed to do business without a customer-tele-support.
Before, uninstalling and lodging a case against PayTM and going all out against PayTM ( social media, media, consumer court, PIL)
I would like to give one more chance to Paytm to rectify it's mistake.
If I'll not get my due back by today 5pm, I will start with fb tonight and recommend all my(2000) friends to uninstall or not install PayTM app.
I will fight till end.
Wish me luck.
Thanks but no thanks,
-Mithilesh
PayTM Response 2:
SPNitin, Jul 16, 19:46:
Hi there,
I’m Nitin, and I am going to do my best to solve your problem.
I understand that the recharge/bill payment for your mobile number [protected] did not go through but your bank account/card was charged. I feel terrible that you had to experience that. We could do better!
I checked your account and found that the recharge/bill payment is now showing as successful in our system and was delivered on "[protected]" at "14:19". In case you have still not received the recharge please let us know.
At Paytm, we believe that all support can be provided more efficiently using emails. We have a 24x7x365 email helpdesk support. You can reach us any time at contact-us page on our website and rest assured, we will address all your concerns promptly.
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Best wishes
Nitin
SPNitin, Jul 16, 19:46:
Hi there,
I’m Nitin, and I am going to do my best to solve your problem.
I understand that the recharge/bill payment for your mobile number [protected] did not go through but your bank account/card was charged. I feel terrible that you had to experience that. We could do better!
I checked your account and found that the recharge/bill payment is now showing as successful in our system and was delivered on "[protected]" at "14:19". In case you have still not received the recharge please let us know.
At Paytm, we believe that all support can be provided more efficiently using emails. We have a 24x7x365 email helpdesk support. You can reach us any time at contact-us page on our website and rest assured, we will address all your concerns promptly.
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Best wishes
Nitin
My 3rd Response:
[protected]-------
Dearest Shahnawaz,
Don't know why but all the e-commerce frauds are happening with me in tandem.
Recently, I taught a lesson to flipkart. Created mass awareness on facebook and I'm in process to file a case against flipkart's fraud.
(Ref: My widely shared story with flipkart on fb: https://www.facebook.com/photo.php?fbid=[protected]&set=a.[protected].30...⇄ )
Now, I think it's time to add PayTM the second party.
I bestowed faith in PayTM, uninstalled Freecharege. Instead of paying for my loyalty, paytm has started cheating.
I'm using PayTM wallet from past few months and I make recharge of 2000 pm here.
Now, I thinks it's time to say goodbye to PayTM too.
The strangest think is that paytm is allowed to do business without a customer-tele-support.
Before, uninstalling and lodging a case against PayTM and going all out against PayTM ( social media, media, consumer court, PIL)
I would like to give one more chance to Paytm to rectify it's mistake.
If I'll not get my due back by today 5pm, I will start with fb tonight and recommend all my(2000) friends to uninstall or not install PayTM app.
I will fight till end.
Wish me luck.
Thanks but no thanks,
-Mithilesh
[protected]-------
Dearest Shahnawaz,
Don't know why but all the e-commerce frauds are happening with me in tandem.
Recently, I taught a lesson to flipkart. Created mass awareness on facebook and I'm in process to file a case against flipkart's fraud.
(Ref: My widely shared story with flipkart on fb: https://www.facebook.com/photo.php?fbid=[protected]&set=a.[protected].30...⇄ )
Now, I think it's time to add PayTM the second party.
I bestowed faith in PayTM, uninstalled Freecharege. Instead of paying for my loyalty, paytm has started cheating.
I'm using PayTM wallet from past few months and I make recharge of 2000 pm here.
Now, I thinks it's time to say goodbye to PayTM too.
The strangest think is that paytm is allowed to do business without a customer-tele-support.
Before, uninstalling and lodging a case against PayTM and going all out against PayTM ( social media, media, consumer court, PIL)
I would like to give one more chance to Paytm to rectify it's mistake.
If I'll not get my due back by today 5pm, I will start with fb tonight and recommend all my(2000) friends to uninstall or not install PayTM app.
I will fight till end.
Wish me luck.
Thanks but no thanks,
-Mithilesh
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Complain1
[protected]
me:
Dear customer care team,
I did not received any amount as balance.
My details are as under:
Transaction receipt
Order no: #[protected]
Tue Jul 14 2015
[protected]
mithileshk.[protected]@gmail.com
Recharge of Aircel Mobile [protected] for Rs.148 Rs.148
Total Rs.148
Amount paid Rs.148
PayTM response:
CShahnawaz, Jul 16, 13:12:
Hi there,
I’m Shahnawaz, and I am going to do my best to solve your problem.
I understand that the recharge for your mobile number [protected] did not go through but your bank account/card was charged. I feel terrible that you had to experience that. We could do better!
I checked your account and found that the recharge/bill payment is now showing as successful in our system and was delivered on "14-Jul-2015" at "02:19 P.M".
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Best wishes
Shahnawaz