Paytm — Amount not received in bank through wallet

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.paytm.com/paytmwallet

I have got paytm cash rs 5000 paytm cash txn id [protected] on[protected]:13:45 pm. and after that i widhraw that amount in my account
Paytm cash txn id [protected] on[protected]:38:45 pm. from then it is continuously saying that the amount status is pending. i haven't received that amount in my account yet. and when i decided to lodge a complain against it and then i got to know that there is no customer care for paytm wallet. the only way of communication is through email only. and that way is also not satisfactory as they are not replying in time and there replies are not satisfactory.in every of their reply they keep on telling that it will take 72 hours. so i kindly request you to look into this matter of mine and take proper steps so that i can get the money as soon as possible.