[Resolved] Paytm — Ayush | |
My 1st message -
Order Number:[protected] | Message: I recharged my number [protected] with Rs.200 and it shows success, however I have not received amount in my mobile.
Please reply soon. | Issue Type: Recharge Pending | Time:[protected]:45:36 |
Reply I got -
zendesk.admin, Sep 20 17:37:
Hi there,
Sorry for the inconvenience caused.
We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount would have been transferred to your Paytm account and available for immediate reuse.
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Best wishes
Team Paytm
[protected]
NEITHER DID I GET THE RECHARGE NOR THE PAYTM CASH
[protected]
2nd message I sent -
I received a message from you saying "We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount would have been transferred to your Paytm account and available for immediate reuse."
Neither the recharge is done, nor did I receive my amount.
What kind of service is this ? | Issue Type: Recharge Pending | Time:[protected]:43:1 |
Reply I got -
Mohit, Sep 21 01:02:
Hi there,
Sorry for the inconvenience caused.
We had a technical problem at our end, which has since been rectified. Your recharge should have been successfully delivered by now. In case it has not been delivered, the amount would have been transferred to your Paytm account and available for immediate reuse.
I hope this helps. Should you need any further assistance, let me know.
Look forward to see you again at Paytm.
Best wishes
Team Paytm
[protected]-----
NO UPDATE AGAIN
[protected]-----
3rd message I sent - Sep 21 01:30:
Angry and frustrated on your service
DO NOT GIVE ME SAME RESPONSE.
I have complained 2 times before and both the times you are giving me same response without solving my problem. WHERE IS MY MONEY ?
Order id[protected]
NO RECHARGE AND NO PAYTM CASH. WTF ARE YOU DOING.
CHECK YOUR RESPONSES. THEY ARE NOT SOLVING MY PROBLEM.
[protected][protected]
NO REPLY YET
[protected][protected]
Looking at your complain list I think I am not the only one but many people have had the same problem.
DO SOMETHING. Its really very bad on your part that you are not dealing with it. JUST DONT COPY PASTE SAME RESPONSE AGAIN AND AGAIN. GIVE A SOLUTION.
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Aug 14, 2020 Complaint marked as Resolved | |
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