Paytm — Balance deducted but not added in wallet.

Address:	New Delhi, Delhi, 110083
Website:	paytm.com

Dear service provider on 27 June-2016.I tried to add money in paytm wallet, money was deducted from my bank but not added in wallet.I have raised my ticket two times but no response given by service provider.detail are given below
My bank transaction id is [protected].
Amount 500rps.
Paytm id Name Shama parveen.
contact no [protected].
1st ticket id [protected]LU8YPAA1.
2ND ticket id [protected]LijE8aaj.