[Resolved] Paytm — Balance still not credited in my account while recharge was not successful | |||
I recharged my Vodafone mobile no with Rs255 on[protected], additional balance of Rs 155 was debited from my account at the same time. I registered my complain on Paytm care through call as well as by mail. I received a mail saying that my amount would be credited soon, but no balance have been received yet. Also, no support from Paytm Customer care has been provided to me. Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!
Please provide us with the exact Paytm order id of the transaction and your registered mobile no./email id at [protected]@paytm.com so that we could check the details of your transaction and resolve your query.
Should you require any other assistance, it can also be sent to us at [protected]@paytm.com.
Best wishes,
Paytm Customer Care