Paytm — Bus ticket/ refund not getting

Address:520008

Hiii, I have not got the refund amount i have raised so many request and below mails for the proof they are not replaying & they are asking OTP if sent they are not replaying of the status. like that are dong sins last month please kindly help ... Regards, Nagendra can you replay me on below mail status? From: Nagendra Guptha Sent: Tuesday, December 15, 2015 12:52 PM To: Paytm Cybercell Subject: Re: [Paytm Cybercell] Re: Re: Ref : 00004384 Your Query with Paytm Care (SF) i have not received the payment from the paytm below is the details & OTP number kindly update the status... From: Shoeb Afzal Naqvi (Paytm Cybercell) Sent: Tuesday, December 15, 2015 5:39 AM To: Nagendra Guptha Subject: [Paytm Cybercell] Re: Re: Ref : 00004384 Your Query with Paytm Care (SF) ##- Please type your reply above this line -## Shoeb Afza Shoeb Afzal Naqvi (Paytm Cybercell) Dec 15, 11:09 Dear Sir/ Madam, To avoid such inconvenience in future, please follow the steps below to make sure this doesn't happen again. Always keep your password, OTP confidential and never share with anyone Beware of websites and social media pages that are propagating fake offers Do not share your login details, transaction IDs or order IDs over unsolicited calls/ emails/ website links Do not enter your Paytm account credentials anywhere except www.Paytm.com. Change your password regularly Never share your credit/debit card or bank details with anyone Do let us know if any other assistance is required from our end. Yours sincerely, Paytm Security Team Nagendra G Nagendra Guptha Dec 15, 10:35 hii, is there any one to replay, kindly update the status ASP ________________________________ From: Nagendra Guptha Sent: Saturday, December 12, 2015 4:41 PM To: [protected]@paytm.com Subject: Fw: Ref : 00004384 Your Query with Paytm Care (SF) I have received like this message from travel dear customer, 91742499 is the otp for cancellation of PNR 4C5C62 initiated for service brkdown/can please notethat this OTP is applicable only for this transaction i am waiting for the solution ________________________________ From: Paytm Care Sent: Wednesday, December 9, 2015 9:21 PM To: vm.[protected]@hotmail.com Subject: Re: Ref : 00004384 Your Query with Paytm Care (SF) Hello, To your concern, Sorry for the inconvenience, we would like to inform you that refunding the amount we need an valid OTP number as you have provided the wrong OTP in earlier mail. We need to escalate the OTP number with the operator in order to refund the money. Should you need any further assistance, let us know. Happy to help! Paytm Care Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." [http://ap2.salesforce.com/servlet/servlet.ImageServer?oid=00D28000000dppr&esid=... ref:_00D28dppr._500285pf2m:ref ... i have not received any otp From: Paytm Care Sent: Wednesday, December 9, 2015 9:21 PM To: vm.[protected]@hotmail.com Subject: Re: Ref : 00004384 Your Query with Paytm Care (SF) Hello, To your concern, Sorry for the inconvenience, we would like to inform you that refunding the amount we need an valid OTP number as you have provided the wrong OTP in earlier mail. We need to escalate the OTP number with the operator in order to refund the money. Should you need any further assistance, let us know. Happy to help! Paytm Care Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." ... Hi Paytm Care, Please not the OTP:4C5C62 i have write so many times this is 2nd time i am giving this number Call me :[protected] Regards Nagendra From: Paytm Care Sent: Monday, November 30, 2015 5:49 AM To: vm.[protected]@hotmail.com Subject: Re: Ref : 00004384 Your Query with Paytm Care (SF) Hello there, Kindly send your cancellation OTP which is sent by bus operator. As soon as I'll receive your revert, will start investigating this issue for resolution. I hope this helps. Should you need any further assistance, let us know. Happy to help! Paytm Care Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." ... an you update the status? From: Paytm Care Sent: Tuesday, November 24, 2015 8:39 AM To: vm.[protected]@hotmail.com Subject: Re: Ref : 00004384 Your Query with Paytm Care (SF) Hello there, I am really sorry that the resolution of your issue is taking time. I feel terrible that you had to experience that. We could do better! I am working on your query. Unfortunately, it will take some more time: 24 to 48 hours. I will get back to you as soon as I possibly can. Thank you for your patience! Look forward to see you again at Paytm. Happy to help! Paytm Care
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