Paytm — cancelled order delivered and no response from customer care about the process of return and refund.

Address:

Jaipur, Rajasthan

My issue is about return of the product.i have cancelled the order no[protected] on 16/10/2014.inspite of that it was delivered on 19/10/2014.on your website status of order is under shipping.I want to return the product and refund my money.I am a regular cutomer of paytm since last 2 years.I hope you will help me and collect the product as soon as possible and initiate refund process.i have mailed many times to paytm but no response from them...