[Resolved]  Paytm — cash not refunded for cancelled order worth 24999

Hi I had ordered an iphone 5c worth 24999 from PAYTM on 4th october 2014. Paytm order No.[protected] Due to some reasons PAYTM could not deliver the product to my desired location so I cancelled the order and PAYTM assured me that my money would be refunded back. It has been 16 days since yet my money has not been refunded. Today i.e. on 20th october i received a message from PAYTM stating my money has been refunded back. But when I checked my paytm cash wallet it still wasnt reflecting the amount. It just shows amount refunded back when actually it hasnt been refunded nor to paytm wallet nor to my bank account. This Fraud website does not even have a proper customer care. And they dont give a damn to the emails which customers send to them. I've send 8 complaints between 10th oct to 20th october yet there has been no reply from PAYTM. This website is a fraud website. Please do not buy anything from this website just because they offer heavy cashback discount. PAYTM cash transaction ID 7E9FE27CCEE72822