[Resolved]  Paytm — Cheated on booking sultan

Address:Mumbai City, Maharashtra, 400037
Website:paytm.com

Dear all, it is extremely frustrating to deal with an organisation like paytm, you people had flashed sultan movie weekend promo on your home screen informing your customers to buy 2 get 2 free, however when i entered the code i was able to see the offer, later after making payment, i was told theater never confirmed my order and my booked seats showed greyed out, when i went back and changed seats the final payment was done & the promo code disappeared, please take stern action on this kind of cheating, also u either refund my cash back or cancel my booking... Your customer service pathetic experience is all over the media so don't put another feather to that dirty hat... Yours faithfully (Till now) ravi [protected]
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Jul 27, 2016
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Dear All, It is extremely frustrating to deal with an organisation like Paytm, You people had flashed SULTAN movie weekend promo on your home screen informing your customers to buy 2 get 2 free, however when I entered the code I was able to see the offer, later after making payment, I was told theater never confirmed my order and my booked seats showed Greyed out, when I went back and changed seats the final payment was done & the promo code disappeared, please take stern action on this kind of Cheating, Also U either refund my cash back or cancel my booking ...Your Customer service pathetic experience is all over the Media so don't put another Feather to that Dirty hat ...Yours Faithfully ( till now ) Ravi [protected]

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