Paytm — Contact with customer care executive is really difficult

Address:411028
Website:paytm.com

Hello, i tried every single option in paytm customer care number but till now i have not got the option to talk to the customer care executive. i am very much disappointed with the services.
i have bought the weighing machine made of glass. i received the crushed glass ie the damaged the product. the machine had been returned back and picked up but till not no money back is there.
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PAY TM has got a pathetic customer service . There voice answering machine will take you to all possible stupidity but no one will come to answer your queries . I have 1000 and 500 debited transferred from my credit card to PayTM, last month biut they are still not reflecting in Pay TM wallet .
Spent 2 hour om customer care but no one is there speak to and explain.
Perhaps Pay TM knows that they do not have an answer for money which they have pocketed

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