Paytm — Delay in reverse pickup

Address:

Ludhiana, Punjab

I have purchased a trimmer from the paytm against order number[protected]. It was not as per my expectation so i have filled for return it on 24th May but till now they were not responding to it so i have marked a cc copy to [protected]@ paytm.com. I got the reply that they do not have reverse pickup at my address but last time when the same case happened they have arranged the reverse pickup from my address. Now they are not doing the needful. I want my money back.