Paytm — Delhi jal board payment refund

Address:	New Delhi, Delhi, 110019
Website:	www.paytm.com

Txn. No. 01559697 dtd. 30.04.2016 with reminder on 03.05.2016
This is regarding payment of rs.2669.50 made towards delhi jalboard bill which got rejected. I had sought refund to bank (Sbi) by clicking on the requisite button in your site. Regret no response till date. Sbi has already slapped a fine of rs.500/- for delayed
Ban payment as no refund of rs.2669.50 has been recd. By them.
Please refund my money immediately, else i will be constrained to report the matter to rbi and other agencies to enforce compliance.
Also the refund of rs.500.00 towards late fee be paid to me immediately.
Your helpline/customer care does not have the provision to talk to anyone for support.
Avinash bansal