Paytm — Fraud paytm

Address:

Mumbai City, Maharashtra

I had ordered a product with paytm worth 1199 which had a cash back of 60% but the cashback would be applicable if the order is completed ! Now the problem is they delivered a completely different n cheap product so i asked for a refund now i payed using my credit card but the refund they were offering is in paytm wallet ! Now i paid using my credit card not my paytm wallet i was happy to get the correct product delivered and paying the amount i actually paid ! Now these guys are not even giving me the refund as well as not delivering the correct product ! Instead they gave me a refund in my wallet of 747 and remaining 452 in my bank ac ! Now logically speaking it wasnt my mistake that they delivered a completely different product ! So the order was not completed hence i'd like a full refund of the amount i paid n not a partial amount ! N the paytm wallet as well is of no use when i hold a credit card i can make payments instantly from my card ! To promote their new features why should we suffer ! Please look into it and help me to raise a voice against these scammers ! Thank you