Paytm — Fraudster activities and cheating by not crediting the cash back

Address:Gautam Buddh Nagar, Uttar Pradesh, 110096
Website:paytm.com

I applied for a Citi bank credit card by using paytm offer, which they offered to credit Paytm cashback of Rs 750 after successful application of credit card and a minimum purchase of Rs 1000 withing 2 months of issuing of the card. This is the reference number I am using for this offer: # [protected]

I'ts been 4 months the card is issued, and withing one month I did a purchase of more than 1000 Rupees. I have reminded them a number of times through email but they are avoiding and ignoring to credit the cashback, its been more than 3 months and there were more than 25 emails have been exchanged and every time they give some lame excuses and just keep harassing the customers. I made this application for credit card just by trusting their attractive offer which is turning out to be just a fraud and cheating, they are doing false trade practices and causing, mental agony to consumers by engaging them in numerous follow ups for the issues which they never resolve.


I have got a physical damage of spending more than 4 months in follow ups and emails with them which has caused me a horrific experience and as they never resolve the issues but always keep promising that issue will be resolved this has given me huge mental agony and harassment. The monetary value of the fraud is 750 Rs but the overall loss in terms of money cant be calculated due to the horrific customer experiences they are giving.


I need an interim relief of Rs 750 immediately as per their promised promotion, and in addition an compensation of giving me mental trauma, agony and harassing me for more than 4 months since August 2015 to November 2015 and it is still continues. They should also be banned to do any online marketing and promotional activities in future.
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