[Resolved]  Paytm — havent received the product but patym says it is deliverd to me

Address:New Delhi, Delhi

i ordered a 350 rupee product and the product was not delivered to me, when asked for refund the paytm guys replied its been delivered to me so i have to retun the product to get refund . how i am supposed to return a product which is not delivered to m ? this is totally ridiculous from paytm and i am very disappointed .
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Aug 8, 2021
Complaint marked as Resolved 
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Hi Aneesh,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to
us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge/product. That's our promise!

To help you, we need some additional information. Could you please send us the following details at [protected]@paytm.com so that we could check the details of your transaction and resolve your query.

Registered mobile number/e-mail ID
Order value (amount)
Order Number
Product's name

Should you require any other assistance, please send us an email at [protected]@paytm.com.

Best wishes,
Paytm Customer Care

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