Paytm — I have requested for return of the product but they haven't took the return yet.

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Paytm

I have requested return of the product 2 or 3 days after product delivered to us.the product quality is not good so I requested for product return nd refund but they haven't took the return yet.2 weeks gone.I hav requested for call back through paytm website but they haven't called me back.and no customer care number yo contact them directly.worst 😑