[Resolved]  Paytm — Item not received money paid already

Address:

Nagpur, Maharashtra

Sir/ma'am, i ordered a phone from paytm.com on 17th of oct and still it is not delivered. The courier company Gojavas team said that the item is untraceable. I already paid the amount of Rs. 8248. They(paytm) are not even responding correctly through mail. Please help me through this My paytm order no.[protected]. Courier awb no. UNIPAYP749271.