Paytm — Login issue and horrible customer care

Address:201301
Website:paytm.com

I lost access to old number and cannot login as otp is being sent to old number. I urgently need to buy a phone. I provided PayTm with my new number, old number and all other details.
I have raised soo many tickets yet no resolution??
Ticket 03288804
Ticket 03326758
Ticket 03405894
Ticket[protected]Most Recent)
How many more tickets do I have to raise before it gets resolved??

For 2 of those tickets I got a response asking some more documents, which I provided immediately, within a time-span of 5 minutes. But after that no response from them for many days and one day suddenly I get email that ticket is closed please provide feedback. I mean what is wrong with them?!
I have approx 4000 in my PayTm wallet, which are locked now!
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