Paytm Mobile Solutions — Amount returning

On 1st-Dec-2016 I have added money of 15000 to pay Tm wallet, after that i have selected return to bank option.I got a message like pay Tm has refunded to bank it will get in a 7 working days for any queries contact to your bank.But the bank people are saying we are not responsible for that, i have mailed to pay Tm they are not giving response to mail.There is customer care number to talk with pay Tm people, then what about my money.The transaction details are given below.

Added to pay Tm Account
From: SBI
pay Tm cash Txn ID:[protected]
[protected]/ 03:44 AM

Transferred to Bank
Bank Txn ID:[protected]
pay tm cash Txn ID:[protected]
[protected]/ 03:54 AM
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Dec 02, 2016
Updated by vishnu@1993
I have attached transactions id in a photo, please resolve the issue.
otherwise i will take serious action.I will file a case on this issue.

Dec 05, 2016
Updated by vishnu@1993
Hello

Please refund the amount, and reply to mail
Dec 05, 2016
Updated by vishnu@1993
Hello Sir/Madam

This is K.Vishnuvardhan reddy

On 1st-Dec-2016 I have added money of 15000 to pay Tm wallet, after that i have selected return to bank option.I got a message like pay Tm has refunded to bank it will get in a 7 working days for any queries contact to your bank.But the bank people are saying we are not responsible for that, i have mailed to pay Tm they are not giving response to mail.There is customer care number to talk with pay Tm people, then what about my money.The transaction details are given below.other wise i will file case on you.

Added to pay Tm Account
From: SBI
pay Tm cash Txn ID:[protected]
[protected]/ 09:44 AM

Transferred to Bank
Bank Txn ID:[protected]
pay tm cash Txn ID:[protected]
[protected]/ 09:54 AM
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