Paytm Mobile Solutions — Order record missing, refund and payment delay

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	Paytm.com

Sir, i paid 5000 followed by a 2000 rs payment to a merchant (Transaction id [protected] for 2000), as merchant received only 5000 i paid him through money later but 2000 was debited from my account nd merchant did not receive that 2000, even the order record related to this transaction is missing, 5 days passed but there is no response yet.. Never expected this from such trusted paytm.. Too bad... Paytm number [removed] email : [protected]@gmail.com