Paytm Mobile Solutions — Regarding cash back and return of the product which i received without seal pack and opened (on whey protein)

Address:Gautam Buddh Nagar, Uttar Pradesh, 201 301
Website:paytm.com

I ordered one on (optimum nutrition) 100% whey protein 5lbs strawberry flavoured on 16th november through paytm app ordered number:- [protected] @ rs 7399. they had given me time of delivery in b/w period 21 nov-24th november. but one day late finally i received our ordered on 25 nov 16 with packing when i opened that package i surprised to see that the whey protein is come without seal pack inside and outside and it was already open by someone else. i ordered strawberry flavored but they sent to me a chocolate flavored with lass quantity. i tried to contact him telephonically @ customer care no [protected]. and sent many time email to them but didn't get any reply so finally i write to you. i want my cash back and return that product. please help me

I give you all the details for my product as following as under:-
Optimum nutrition gold standard 100%whey protein 5lb delicious strawberry
Ordered date :- 16 november 2016
Ordered number:- [protected]
Resisters phn number on paytm :- [protected]
Email id [protected]@gmail.com
Price :-7399
+4 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

Dear Mr.Rahul Pandit, as for as your complaint is concerned PayTM is responsible for the lapses. It is their duty to replace and supply the ordered product. If their response is poor you can take up this matter with a consumer forum for deficiency of services.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information