Paytm Mobile Solutions — Ticket # 09857666 : required help on [protected] quikr transaction id ad id[protected]

Ramesh Peddi

from Delhi, Delhi

Address:	Hyderabad, Andhra Pradesh, 500088
Website:	paytm.com

Hi Team,

I was purchase one refrigerator from Quickr on 9-NOV-2016 there is an offer while purchasing, if i purchase the material from Quicker using wallet i should get 20% wallet amount as cashback..

Material Has delivered to me i used paytm wallet for the product.Related transaction i am unable to see in my paytm account and cash back wallet amount also not credited. when i check with quicker they are saying paytm is the responsible for that.
I mailed to paytm team then i got reply regarding complaint registration one week back.Since i am not getting any reply from paytm about the status even after multiple reminder emails i send but no use.

Please solve my issue.

Quicker transaction id:[protected]
Quickr add id:[protected]
My mobile number:[protected]
Paytm Ticket # 09857666

Thanks,
Ramesh Peddi

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Nov 24, 2016

Updated by Ramesh Peddi Hi Team,

Om Prakash from Paytm team Call me after i dropped email for solving(Ticket #[protected] from my email id to help me on below ticket.
Ticket # 09857666

He taken my confidential data like CCVV of debit card and 3Digital secured pin number of my credit card.
After that he is deducted 10, 000.00 rs from my Debit Card using paytm account.

When i ask him why you deducted money from paytm he said its because of System Failure..

I asked him to revert back the money back to my account looks he tried but i didn't received money.

Now 10, 000.00 rs money needs to back to my debit card and 20% wallet amount needs to back.
Transaction Desc:Paytm Mobile [protected]--taken from icici bank transaction desc

My Card Number:[protected]
My paytm registered mobile:[protected]

Below are the Customer care person details from Paytm..

Mobile Num:[protected].
EmpId:T21106.

He told me to wait for 24 hour for returning the money..(:

I am not able to reach the paytm number that's what i am mailing the details.

I am not feeling good with Customer care service regarding on this issue..

Immediately revert me the deducted money 10K and 20% cash back also, otherwise i will go for High Level escalation.

Thanks,
Ramesh Peddi.
+91-[protected].

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from Bengaluru, Karnataka

Hi team, ordered for a phone cover and paid through credit card. But the product is Broken and I'm unable to return the product. Please help. I have sent many mails to the company but I only get automated mail but no one calls or replies. I'm having a bad experience with Paytm need a resolution.

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from Coimbatore, Tamil Nadu

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