Paytm — Money debited from my account but my ticket is not booked

Website:

secure.paytm.in

I booked a ticket through paytm gateway on 10.05.2016. The transaction reference is inb avenues india pvt. Ltd, ref. No.[protected]ig0bypxlf2, for rs. 490.00 and the transaction id is: [protected]. When i contacted the technical people in cc avenues through live chat they told that the transaction was successful and the money is with paytm. But the ticket is not booked. Till now the amount is not refunded to my account. Please do the needful to refund the amount to my account immediately. My e-mail id is: [protected]@yahoo.Co.In and mobile no. [protected]