[Resolved]  Paytm — Money Deducted from PAYTM waalet but Recharge failed and THEN NO REFUND

Sir, i did recharge of Rs. 50 from PAYTM wallet but unfortunately that recharge transaction got failed. Now as per procedure, i should get my money back in PAYTM walllet but till this time of writing complaint to u it is NOT refunded. i wrote directly to their customer care cell 10 times about this issue through their website link but every time without checking any thing they just COPY & PASTE their language about their technical problem at their end. they don't have any facility of calling their customer care center where i can narrate my problem. i[censored] can raise my problem then i shall be grateful to u. my details of the problem are as follows :-- PAYTM Order No.[protected] MOBILE no. to be recharged :--[protected] (Airtel) Amount -- 50 Date & time of transaction :-- 17 Sep 14 at 20:09 HRS although i amount involved is very small but sir this paytm group have tendency to NOT to solve the problem and to keep the disputed amount in their bank. So if in whole country i[censored] assume 300 cases per day to be occurred with minimum amount of Rs 50. then just think every day they r making money of 50 *300 = Rs. 15000 and that too illegally. In the past many instances with me has happened on the same such issues and those issues were also not solved so today i m writing the mail with a hope. I[censored] can solve this issue then i can bring more such cases of my friends and colleagues. Actually we all r victims of this PAYTM group refund back issue. In case of more info, please call me on[protected]. My name is RUPESH AGARWAL
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Aug 14, 2020
Complaint marked as Resolved 
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