Paytm — money was cut from my a/c but recharge is unsuccessful | |||
I was use paytm to recharged Rs.550/- two time to my mobil no [protected] on 11.12.13 near about 11:33hrs but my ph was recharged only one time and second time recherged was not done but both time Rs.550/- was cut from my a/c no: sbi [protected]. The both oder no are[protected]successful recharge) and[protected]unsuccessful transactions). Please refund my money (Rs. 550/-) to my a/c. Was this information helpful? | |||
 1 Comment | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
9%
Complaints
20035
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
This is to inform you that amount of Rs. 550 was refunded in your Paytm Cash account. I further checked and it looks like you've used this amount for a transaction on Paytm. The details of the transaction are mentioned below:
Order number:[protected]
Amount: Rs. 550
Date of transaction: 11 Dec'13
Recharged number: [protected]
We hope the details shared above are sufficient towards the resolution of this issue.
Should you require any other assistance, please send us a mail at [protected]@paytm.com.
Best Regards,
Paytm Customer
Care [protected]@paytm.com