Paytm — No cash back has been added to my account

Address:Srinagar, Jammu and Kashmir, 191123

Reagrds
No caahback has been added towards my wallet for a purchase of yepme track suit and a nivia football shoe under transaction no IG0BMQHUA2.while paying for the said items i did click on 30% cashack offer.3 days have already passed by.plz solve my greviance by addressing to it kindly.
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