Paytm — not received my order

Address:Chennai, Tamil Nadu

Dear sir, I made an order before 7 days.but until now i didnt receive it.i have asked same question since last 4 days.but they are extending time like wait for next 72 hours.now what i am supose to ask is what is the exact time takes to receive my parcel. My order no:[protected] Awaiting for ur responce.
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i ordered headphones via paytm on 31 march and not recieved yet but now a mail comes on my id showing it is delivered
i have not received any order but status showing is delivered

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