Paytm — Not receiving clear details on the amount debited from my card to Paytm Wallet.

Address:Bangalore, Karnataka

I have not received any clear instructions on if my money which i transferred to the wallet which was for 280 rupees was transferred back to my bank account or my Paytm Wallet. I have registered 2 tickets, I only receive a automated response. Hi there, Sorry for the delayed response. We had a technical problem at our end, which has since been rectified. The issue faced by you has been resolved. In case you are still facing the problem, please do let us know. Look forward to see you again at Paytm. Best wishes Team Paytm I have not received any message that the money was debited back to my bank and there is no cash of 280 rupees showing in the wallet. The ticket numbers are Request #[protected] & Request #[protected]. I have attached the screenshot of my cc statemetn showing the 280 being debited.
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Another screenshot from Paytm wallet showing the amount declined and there is already a bank statement showing amount debited. Buy not credited yet on my wallet or card.

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