Paytm — Online bus ticket booking

Address:	Indore, Madhya Pradesh, 452012
Website:	Paytm

I booked bus ticket from mumbai to indore for two persons on 29th april 2016 & i got confirmation message from paytm in that message two seats(S1, s2) of safar travels(Indore) confirm for journey on next day(30/04/2016) at 8:10pm reporting time at sion.
In the evening of 30/04/2016 i call conductor for timing confirmation he asked me my pnr no i told them and after checking it he told these seats are booked by another person and told me contact where you had done online booking and not allowed us in bus for journey.