[Resolved]  Paytm — online shopping of mobile handset

sir/madam, i ordered a samsung galaxy grand 2 on paytm.com on 17th october with all the money paid. they said that they will ship that on 22nd october and will be dilevered to me on 26th october. till date it is not shipped that is 24th october. after reading reviews i think that that do this with a lot of people. please help me as a paid a large amount of my order. please help me. i am very much worried. i have liest. ihave all the proofs with me. their customer care system is very poor. they dont reply to my e-mails and if they reply it is just that we will be in your help at the earliest. please help me. all my money is in danger.