Paytm — Order has been canceled by Paytm without any intimation 6 days after acknowledging the order

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Bangalore, Karnataka

Refer below mail On Jun 29, 2015 20:31, "Jai Kumar" wrote: Hello, There is no answer for my below questions.. How can you cancel my order without my knowledge after acknowledging the order???? I need your response immediately. Regards, Jaikumar J ▼ Hide quoted text On Jun 29, 2015 19:40, wrote: Regarding your experience with Paytm Ticket #[protected]: Delay in item delivery Achal, Jun 29, 19:40: Hi Jai, Thank you for shopping with us.I am Achal and I am happy to help you with your concern. We wish to communicate that amount has been refunded to your Paytm Wallet. This money can also be used for recharge, bill payment, shopping and to book a bus ticket on Paytm. Also, please note that if the cash back has already been made to your Paytm Wallet then the refund will be done after deduction of cash back amount. If you have paid for this order using net banking/debit or credit card, you can refund the money back to source. Please let us know if you have any more queries. Happy to help, Achal Disclaimer:- "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." Jai Kumar, Jun 27, 12:50: Hi, This order is canceled @ 12.30 pm today. I don't understand without my knowledge or any intimation how can you cancel my order after 6 days which was accepted by the seller already. Are you people playing with us by posting fake products? This thing you should have informed me before your approval message which I received on 21st. When you people can cancel the order then what's the fate to order an item here in paytm. I need that product on the estimated delivery date 29 th. Else I ll never use paytm anymore and will share the same with my friends circle. Still am wondering how you people can cancel a order which was placed by us and approved by you before 6 days??????? Regards, Jaikumar J Neha, Jun 27, 12:13: Hi Jai, Thank you for placing your Order # . I am Neha and I am happy to help you with your concern. We have raised a complaint with the concerned team to provide a resolution for your issue. We will get back to you with an update in next 72 hrs. Please let us know if you have any more queries. Happy to help, Neha Disclaimer : "Please do not share your Paytm Wallet password, Credit/Debit card PIN, CVV and any other confidential information with anyone even if he/she claims to be from Paytm. We advise our customers to completely ignore such communications." Jai Kumar, Jun 27, 08:47: Hello, I have ordered a bike cover through paytm and my order # is [protected]. This was ordered on 21st June, the estimated shipping date was 24th June. Later I got an email from paytm on 25th saying there is some issue in shipping the parts as per schedule. Its 27th today, but still no update on the same. When can I expect the product to reach me?. Its already a week over and still it has not been shipped and this gives me a bad impression on your service. Pls arrange for the shipment within today. Regards, Jaikumar