[Resolved]  Paytm — ORDER NO.[protected], requested for return but no one has picked up the parcel

Address:

Dehradun, Uttarakhand

I bought Bajaj electric kettle ORDER NO.[protected], after the receipt of order i send mail to paytm care for its return within 2 days of receipt of this order. Paytm care replied that their courier executive will come and pick up the parcel from the delivery address but it has been more then 1 month but no one came and picked up the parcel. i have written to paytm care number of times regarding this but again & again they are sending same computer generated reply that their executive will come and pick up the parcel. It has been more then 1 and half month, now i am going to file a case against paytm .