Paytm — Order placed and someone enter to my login page and cancelled the order and recharged for Rs. 1100

Address:Coimbatore, Tamil Nadu

I have placed an order Silver's Badminton kit Order No: [protected] for Rs. 889 yesterday and have rs.229 cash in my paytm wallet... But someone ( unauthorized person ) have login to my id without my knowledge and cancelled the order and recharged for about Rs. 1000 ( Order No [protected] ) and again rs.100 ( Order No [protected] ) ( totally recharged Rs. 1100 )to this particular Aircel Mobile [protected]. How this fraud enter to my login page i dont know.. To login to this website username, password and one time password to mobile is required. But i didnt receive any one one time pasword to my mobile. But only the order message alone came to my mobile... I was very shocked on this... Then I called to this number its in switchoff. I have mailed so many times to Paytm regarding this issue but i am getting reply from them as " your ticket number ( Ticket ID[protected] is booked, we will get back" They are not taking the action. At last i am having the conclusion that the PAYTM team itself they are doing this hacking activity. They are just giving the offer and hacking our personal information and taking back our money. This website is not secure. To PAYTM TEAM: I need my money back of RS.1100... I need immediate solution from you. Please take action ...
Was this information helpful?
No (0)
Yes (0)
Jul 04, 2015
Updated by Fathima M
My email Id: [protected]@mail.com
Jul 04, 2015
Updated by Fathima M
[protected]@gmail.com
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    PayTM Mobile Solutions
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    9%
    Complaints
    20035
    Pending
    0
    Resolved
    1738
    PayTM Mobile Solutions Phone
    +91 12 0477 0770 [Head Office]
    +91 12 0306 2244 [Support]
    PayTM Mobile Solutions Address
    B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
    View all PayTM Mobile Solutions contact information