[Resolved] Paytm — Ordered item still not shipped | |||
My ORDER NO.[protected], I have oreder this product on 18 th october and actual date of delivery is on 25th oct. Still i didnt get status of my product is "Item Packed and Awaiting Dispatch". I have mailed many times to paytm, not proper response and false promise on product delivery . Even no option to cancel the item. Was this information helpful? | |||
Complaint marked as Resolved
I checked with my friend and its in their office thing.Just now i got information and product is delivered but paytm we didn't get any MSG notification to mobile please look after in future | |||
4 Comments | |||
Comments
Hey thx for ur response.
My order no: My ORDER NO.[protected], just shipped on 30 th October (after posting here) and displaying as delieverd on 1 st november in website.
I didn't get any msg about product as well as product is not delivered to me. Paytm, are you aware whether product is delivered. There is no details about courier name or awn number to track the product. Can you at least provide that details, so i myself can find whether delivered or just simply updated in website.
My order no: My ORDER NO.[protected], just shipped on 30 th October (after posting here) and displaying as delieverd on 1 st november in website.
I didn't get any msg about product as well as product is not delivered to me. Paytm, are you aware whether product is delivered. There is no details about courier name or awn number to track the product. Can you at least provide that details, so i myself can find whether delivered or just simply updated in website.
I have ordered for one item on 03-02-18 Order No.[protected]...
It need to deliver on 11th but after getting status "waiting courier pickup" it was not updated...I called to customer care many times but they gave false promise for product delivery.
After dispatch due date it was automatically cancelled by paytm... while really need that order..
Then I had to re-order same product on 07-02-18. Order No.[protected]
But things are going as previous...From yesterday onwards status is showing "waiting courier pickup"...
it is not updating. One of the worst experience with paytm courier partner..
Waiting my order
It need to deliver on 11th but after getting status "waiting courier pickup" it was not updated...I called to customer care many times but they gave false promise for product delivery.
After dispatch due date it was automatically cancelled by paytm... while really need that order..
Then I had to re-order same product on 07-02-18. Order No.[protected]
But things are going as previous...From yesterday onwards status is showing "waiting courier pickup"...
it is not updating. One of the worst experience with paytm courier partner..
Waiting my order
9%
Complaints
20035
Pending
0
Resolved
1738
+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
And they dont give about customer complaints.
Check their fb page.