[Resolved] Paytm — payment failure | |||
hi, my email id is [protected]@gmail.com and my number is [protected]...i tried recharging my number for 100rs on 10/4/2014 and since i had 21rs on my wallet, i was charged 79rs from my bank account...after a successful transaction from my bank account, my recharge failed and when i checked in my wallet, it was not there too..i gave a complaint in ticket no #[protected]...but no refund till now...i am facing this problem for the third time in a month...alll my last 3 transactions had failed and now i feel very insecure for any transaction with your site...kindly help me and also refund my money...everytime i give a complaint, it takes more than 2 days for my refund...this is very unfare that i should register a complaint to get back my own money...i had attached my bank statement in the above complaint number... Was this information helpful? | |||
Oct 30, 2015 Complaint marked as Resolved Finally my issue got sorted out...please make such failed payments to reflect fast in the wallet...thanks for resolving the issue... PayTM Mobile Solutions customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Hi,
in paytm it is showing payment failed due to technical problem but from my account amount is debited so can i get this amount deposited in my account ? Order no [protected] . In my bank account summary narration of transaction is [protected] paytm mobile solutionp & cheque/ref no[protected]
Thanks
Smita
in paytm it is showing payment failed due to technical problem but from my account amount is debited so can i get this amount deposited in my account ? Order no [protected] . In my bank account summary narration of transaction is [protected] paytm mobile solutionp & cheque/ref no[protected]
Thanks
Smita
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+91 12 0477 0770 [Head Office]
+91 12 0306 2244 [Support]
B-121, Sector 5, Noida, Uttar Pradesh, India - 201301
We regret for your inconvenience. We assure your money is yours unless you have received the benefits you are charged for.
Our records reflect that the transaction against Order Id[protected] was unsuccessful and Rs. 79 has been now added to your Paytm wallet. This amount is still available in your Paytm wallet which can be used in further orders on Paytm.
In case you seek any other assistance, you may write to us at [protected]@paytm.com.
Best wishes,
Paytm Customer Care