Paytm — payment failure-IDEA BILL PAYMENT

Hi, I Mr. B.Sudheer kumar made payment of Rs.630 on 15th of Aug which has been debited from my bank account, but payment which is made to you is shown failure as it is shown that will be credited with in 2 days. Regarding the above i made a call to customer care which was recorded on 19th of Aug and for ur sake providing Ref No: "[protected]GY965 TRANSFER TO [protected] M/S PAYTM MOBILE SOLUT". Please verify this and post the SMS whether it has been credited to ur account... Thanks, Sudheer.
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Dear Customer,

We are very sorry to read your issue here. The best way to resolve any concern is to send an email to us at [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That's our promise!

Please provide us with the mobile number, the order number and the date of the transaction at [protected]@paytm.com so that we could check the details of your transaction and resolve your query.

Should you require any other assistance, it can also be sent to us at [protected]@paytm.com.

Best Wishes,
Paytm Customer Care

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