[Resolved] Paytm — Payment of 1399 towards the Right Choice Magazine Subscription | |||
I am telling about my vvvv bad experience with PAYTM.As per PAYTM ‘Payment of 1399 towards the Right Choice Magazine Subscription and get paytm case of 1600’ as PAYTM002982.I send a mail to customer care on the same and response that it was valid. You always need to send mails, because no proper customer care to talk to them. Finally I paid amount of 1399 on 30th Nov2013.As per terms and conditions, it should be added amount to paytm case of 1600 within 30 days. I send the same mail to PAYTM customer care, they promise me that it should be added to my account within 30 days. I sent more than 10+ mails, but they are simply saying that they were working on that. It’s almost more than 40days, where they failed to add cash.NO customer care number to talk to paytm. Even no response from right choice about book issue. PAYTM and Right choice playing with me.Please be care full with PAYTM and right choice, if you believe then you will lose bulk amount from your pocket as well as mental tension. Finally no money added to paytm as well as no book issue from Right choice. FINAL NOTE: PLEASE BEWARE WTH PAYTM AND RIGH CHOICE, WHERE YOU LOSE MONEY AS WELL AS MENTAL TENSION.THEY ARE FAKE. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Hi Abdul,
We regret for the delay caused in resolution of this issue. In fact, we have received a delayed response from the merchant' on your subscription for Right Choice Magazine.
As soon as we got a confirmation on the same, we have credited your Paytm account with the cash back amount of Rs. 1600. Please check your account balance for the same.
In case you have any other concern, do not hesitate to write to us at [protected]@paytm.com.
Best wishes,
Paytm Customer Care
We regret for the delay caused in resolution of this issue. In fact, we have received a delayed response from the merchant' on your subscription for Right Choice Magazine.
As soon as we got a confirmation on the same, we have credited your Paytm account with the cash back amount of Rs. 1600. Please check your account balance for the same.
In case you have any other concern, do not hesitate to write to us at [protected]@paytm.com.
Best wishes,
Paytm Customer Care
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We are very sorry to read your issue here. The best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues. Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!
In order to resolve the issue, please write to us at [protected]@paytm.com with the following details:
1. Email id (registered at RC Magazine team):
2. Mobile no. (registered at RC Magazine team):
3. Date of subscription:
Should you require any other assistance, it can also be sent to us at [protected]@paytm.com.
Best Regards,
Paytm Customer Care
[protected]@paytm.com