Paytm — Paytm is just cheating the customers

Address:

Bangalore, Karnataka

I have placed an order for baby walker in paytm and it got delivered with damage. So i have raised a request for returning the product.Then i got a call from customer care and they told like we don't have return process.you just send a courier by spending your money we will refund you courier charges like that. so i believed this paytm and i send my product back to seller address. But at last they refunded only product cost of rs 1019 but still i haven't got my courier charges of rs 790. Still they are giving reason and 72 hrs SLA(5 times) but its of no use. Planning to file a case against paytm in consumer court.PLs support friends. Note:Its 1 month old ticket(#[protected] still its open.