Paytm — Paytm not refunding the money

Address:560034
Website:paytm.com

I had booked a bus ticket through Paytm on Sam travels with order ID: [protected] and paytm ticket id OI8OW9. But Sam travels called me( [protected]) the same day and said that their bus broke down and Paytm would refund the money.I tried calling paytm the same day and ask for a refund, but the customer care with number [protected] never received my call even after persistent attempts.I emailed paytm regarding the same and paytm replied the next day (Ref : 01150686, Ref : 00978181 Your Query with Paytm Care) asking for details regarding the cancellation details. I promptly replied to their queries and furnished the details.I got the emails from mahendra.[protected]@paytm.com and [protected]@paytm.com. Its been almost more two weeks that the incident happened and there is no reply from paytm. They have even ignored my multiple email queries. Kindly give me justice regarding the same.
Arun George
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